FAQ

What types of products does Secor offer?

Secor specializes in portable power solutions and eco-friendly appliances. Our product range includes high-capacity power stations, such as the 1500W Portable Power Station, and innovative solar-powered refrigerators like the LionCooler Pro. These products are designed for outdoor adventures and off-grid living, providing reliable energy and efficient cooling.

How do I choose the right portable power station for my needs?

When selecting a portable power station, consider your power requirements, including the wattage of the devices you intend to use. For example, our 1500W Portable Power Station can support a variety of devices, making it suitable for camping, road trips, or emergency backup. Additionally, assess the battery capacity and charging options to ensure it meets your specific needs.

Are Secor's products environmentally friendly?

Yes, Secor is committed to sustainability. Our solar-powered refrigerators and other eco-friendly appliances are designed to minimize environmental impact. By utilizing renewable energy sources, these products help reduce reliance on fossil fuels, making them an excellent choice for eco-conscious consumers.

What is the warranty policy for Secor products?

Secor offers a warranty on our products to ensure customer satisfaction. The specific terms and duration of the warranty may vary by product. It is advisable to review the warranty information provided with your purchase or contact our customer service for detailed information regarding your specific product.

How can I contact Secor for support or inquiries?

For any questions or support, you can reach out to us via email at contact@secor.shop or by calling +17069121181. Our customer service team is available to assist you with any inquiries regarding our products or services.

What is the return policy for Secor products?

Secor has a 30-day return policy. To be eligible for a return, items must be in their original condition, unused, and in the original packaging. If you wish to initiate a return, please contact us to receive a return shipping label and further instructions.

How long does shipping take for Secor products?

Shipping typically takes between 3 to 7 business days, depending on your location and the shipping method selected. We process orders within 1-3 business days after receiving your order. Please ensure that your shipping address is accurate to avoid delays.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please inspect your order upon reception and contact us immediately. We will evaluate the issue and provide instructions for returning the item and obtaining a replacement or refund.